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Technical Support |
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-Enterprise’s IT department is facing
to not only the joyance and achievement, but
also many challenges when the enterprise
implemented the SAP system:*
-When the SAP system becomes one of the core
systems in the enterprise, its scalability will
directly affect business performance and
evaluation to IT department. Usually in IT
department, there is not enough IT engineering,
but handles heavy workload. How to well manage
the system, and make it run 7*24 smoothly? How
to correctly handle the system emergency
situation? Where to find the resource to assist
interior IT department to solve the difficulty
and complexity issues?
-How is performance when the system has been
running for certain period of time? Waiting for
the system performance issues reported from
someone or forwardly monitoring and improving it
in advance?
-There are many systems existed in the business
Blue-Print before implementing the SAP system.
It becomes the business important ache which SAP
system airborne, isolated or smoothly landing,
straightway working with others? Whether is the
tremendous obstacle how technical difficulty for
integrating, when you have a very good structure
ideas?
-IT systems demand changes, so do SAP too, due
to the software progress, hardware environment
improvement, process optimization, the SAP
system will change too. Meanwhile, whether or
not you require exteriors resources to support?
-Dimension Technique Service, using SAP system
as core essential, included system environment
and exchange management Service, offers
specialization, and completely technical
service, supports the SAP system smoothly
running for client, manages and implements
system changes related with the SAP system.*
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Services Including:
- System daily maintenance and
administration Outsourcing
- Security / authorization modification
and optimization
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System Modifying
Management Service：
- Solution Manager Implementation
- Security Optimization
- SAP System Upgrade
- Platform Migration
- Data Filing and Management
- Unicode Conversion Service
- Evaluation and Testing Service
- HA/DR Service
- System Integration Service
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